General FAQs for Sumachay Lifts India

1. What types of pallet trucks and stackers does Sumachay Lifts offer?
   Sumachay Lifts provides a wide range of electric pallet trucks, manual pallet jacks, and electric stackers tailored for Indian warehouses, including models with different weight capacities and features like lithium-ion batteries and electronic scales.
2. What is the maximum weight capacity for Sumachay Lifts electric pallet jacks?
   Sumachay Lifts offers electric pallet jacks with weight capacities up to 3 tons, such as the SER30 Heavy-Duty Ride-On Electric Pallet Jack.
3. Are Sumachay Lifts products available for pre-order in India?
   Yes, some products, like the SSE20 Semi-Electric Pallet Stacker and SELR20-S Electric Pallet Truck with an electronic scale, are available for pre-order.
4. What are the benefits of lithium-ion batteries in pallet trucks?
   Lithium-ion batteries offer faster charging, longer lifespan, and more energy efficiency compared to lead-acid batteries, making them ideal for high-demand warehouse operations.
5. What is the difference between a pallet truck and a pallet stacker?
   A pallet truck moves heavy pallets horizontally, while a pallet stacker can lift and stack pallets vertically, which is helpful for space-saving in warehouses.
6. Does Sumachay Lifts provide maintenance and service support in India?
   Yes, Sumachay Lifts offers maintenance and support services across India for all their equipment.
7. What makes the SESR15 Electric Walkie Pallet Truck suitable for Indian warehouses?
   The SESR15 is compact, efficient, and powered by a lithium-ion battery, making it ideal for maneuvering in tight spaces within Indian warehouses.
8. Can I get spare parts for Sumachay Lifts products in India?
   Yes, spare parts for Sumachay Lifts products are available across India, ensuring easy maintenance and repairs.
9. How is the SELR20 Electric Pallet Truck different from the SESR15 model?
   The SELR20 has a higher weight capacity of 2 tons and is suited for heavier loads, while the SESR15 has a 1.5-ton capacity, ideal for lighter loads.
10. Do Sumachay Lifts pallet stackers come with different fork sizes?
    Yes, models like the SESR15-N come with narrow fork sizes (21" x 47") for compatibility with different pallet sizes.
11. Is training available for operating Sumachay Lifts equipment?
    Sumachay Lifts provides training and operational guidelines for safe use and efficient handling of their equipment.
12. Are the electric pallet trucks suitable for outdoor use?
    While designed for indoor use, some electric pallet trucks can operate on smooth outdoor surfaces, though they’re best suited to indoor warehouse environments.
13. What is the lifting height of the SST15 Electric Pallet Stacker?
    The SST15 Electric Pallet Stacker can lift up to 3.5 meters, providing excellent versatility for various warehouse needs.
14. Do electric pallet stackers come with safety features?
    Yes, all Sumachay Lifts electric stackers come with safety features like emergency stop buttons and stable braking systems.
15. What’s the advantage of an electric stacker over a manual one?
    Electric stackers require less physical effort and can lift heavier loads faster, which boosts productivity in busy warehouses.
16. How long does it take to charge an electric pallet truck?
    Lithium-ion-powered pallet trucks usually take 2-3 hours to fully charge, depending on the model.
17. What is the warranty period for Sumachay Lifts products?
    Sumachay Lifts offers a standard warranty on all products, with specific coverage details available upon purchase.
18. Can the SELR20-S Electric Pallet Truck weigh loads accurately?
    Yes, the SELR20-S model comes with an electronic scale for accurate weighing of loads up to 2 tons.
19. Is financing available for purchasing Sumachay Lifts equipment in India?
    Sumachay Lifts offers financing options to make purchasing easier for businesses. Please contact us for specific plans.
20. What is the lifespan of a Sumachay Lifts lithium-ion battery?
    Lithium-ion batteries typically last 5-7 years with proper use and maintenance.
21. Are Sumachay Lifts products eco-friendly?
    Yes, lithium-ion batteries and efficient design in Sumachay Lifts products contribute to lower emissions and energy usage.
22. How can I place a bulk order for Sumachay Lifts equipment?
    Bulk orders can be placed directly through the Sumachay Lifts website or by contacting our sales team in India.
23. Is there an option for customizable features on Sumachay Lifts products?
    Yes, Sumachay Lifts can offer customization options based on specific requirements.
24. Are Sumachay Lifts products ISO certified?
    Yes, all Sumachay Lifts products adhere to international quality standards, including ISO certification.
25. Can I use the SER30 Ride-On Electric Pallet Truck in narrow aisles?
    The SER30 is designed for heavy loads but may require slightly wider aisles for maneuverability compared to smaller models.
26. Does Sumachay Lifts offer trade-in options for old equipment?
    Sumachay Lifts occasionally offers trade-in programs. Please inquire with our sales team for current options.
27. What safety standards do Sumachay Lifts pallet trucks follow?
    Sumachay Lifts follows global safety standards, including CE marking, for all its equipment.
28. What after-sales support does Sumachay Lifts provide?
    Sumachay Lifts offers comprehensive after-sales support, including parts replacement, servicing, and maintenance.
29. How does the SST15G Electric Pallet Stacker differ from the SST15 model?
    The SST15G has a 1500kg capacity and a higher lifting range, ideal for more demanding warehouse operations.
30. Where are Sumachay Lifts products manufactured?
    Sumachay Lifts products are manufactured with high-quality materials and follow rigorous quality controls to ensure durability and efficiency.